Penny is a highly respected Business Continuity and Operational Resilience leader with over 25 years’ experience shaping resilience strategy, governance across manufacturing, petrochemical, global financial services, and professional services organisations.
She spent more than a decade at Moody’s, where she held senior leadership roles driving enterprise‑wide Business Continuity, Operational Resilience, and Crisis Readiness and Response across international operations. Her earlier career spans multiple major organisations dating back to 1997, giving her a uniquely broad perspective on resilience maturity, organisational culture, and the evolution of disaster recovery and continuity practices across industries.
Penny is passionate about ensuring organisations and the employees are genuinely prepared, not just compliant. She is known for her clear, pragmatic approach relationship management and her ability to translate regulatory expectations into practical, actionable frameworks that support confident decision‑making under pressure. Throughout her career, she has supported executive‑level crisis teams, led global programme transformation, and championed cross‑functional accountability for resilience.
As one of Continuity Shop’s Business Continuity Institute approved Tutors, she delivers both public and in‑house training. Her teaching style is grounded in real‑world experience, regulatory insight, and a commitment to building capability that lasts.