Sam Howard, CEO

Sam worked for over 15 years in the Travel Industry. In that time he was quickly promoted to a Managerial Level. He headed a number of departments at his previous Company where he remained for over ten years, fully commited to improving the Business. Sam joined Continuity Shop in 2005, one year after it was founded.

Geoff Howard, Chairman

Geoff worked in sales and marketing for 'Business Continuity Magazine' and then went on to become a founding director of CHI Publishing, home of Information Security Bulletin and Risk & Continuity Magazine. Geoff subsequently took the position of 'Head of Business Development and Marketing' at Surefire Communications, before founding Continuity Shop.

Hilary Herman, Accounts and Administratation Specialist,

Hilary joined the Continuity Shop team having specialised in accounts and administration in the Industrial Manufacturing industry.

Danielle Gibson, Database Administrator and Sales Executive

Danielle is studying modern languages at Salford University and works for us part time.

Alfred Howard , Technical Support

Having worked for Continuity Shop full time, he now works ad hoc, in parallel to his work in education. Alfred studied Sciences and Mathematics at A-Level and went on to read Philosophy at The University of Leeds. After graduating he spent a year tutoring undergraduates, in Ethics, Logic and Methaphysics before joining the Continuity Shop team.

Jia Zhuang (Michelle), Greater China Business Development Manager,

Michelle is responsible, along with Xin Xin, for developing our presence in China. She has a BA in Business Administration, a post graduate qualification in Global Marketing and has just completed an MA in Strategic Logistic Solutions. She has been sales manager in a Chinese herbal medicine shop. Her many interests include cooking.

Ian Charters FBCI, Non-Executive Director,

After a short career as a school teacher Ian worked as a project manager and systems designer for a Facilities Management company with several blue-chip clients. His contingency planning experience was gained with a warm-start facility supplier where he developed concepts and methods to assist clients in all aspects of contingency planning. He has applied these to projects in the manufacturing, insurance, construction, transport, financial services, health care, NGO, computer services, petrochemical, retail, government and local authority sectors. He was elected a Member of the Business Continuity Institute in 1997, a Fellow in 2004 and is now an elected Board member and held the position of Chair of its Education Committee for two years.

Helen Sweet MBCI, Non-Executive Director,

Helen accrued seven years of business and management experience including marketing, advertising, online production and best practice, business development, contact centre management, operations, customer experience, corporate governance and people management. This unique mix of skills proved to be an invaluable basis on which she built her Business Continuity capabilities. Helen began to use these capabilities working for Wanadoo and in recognition of her Business Continuity and Crisis Management work was awarded the prestigious international title of Best Newcomer to the Business Continuity Industry - 2004. Immediately following this Helen spent a year working as a BC consultant for Siemens, before setting up as an independent consultant and trainer.

Mike Mikkelsen FBCI, Non-Executive Director,

Mike is the CEO of Redan International. He is a former member of the BCI Board of Directors and chairs the Communications Management Association Special Interest Group on Risk, Availability & BC. Mike was responsible for BT’s BC Commercial activities until the year 2000 and managed the BT portfolio of BC and DR Services.